BUILDING SCHOOL ORGANIZATIONAL WORK CULTURE THROUGH THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ISO 9001: 2008

Authors

  • Muhammad Giatman

Keywords:

Implementation of QMS ISO 9001: 2008, Behavior Changes, Leadership, Organizational Management, Work Culture

Abstract

ISO QMS implementation is believed as a tool to improve organizational behavior to be better
and productive. This study aims to determine the impact of the implementation of QMS ISO toward work
culture, work motivation, and school performance. Samples of this research are 5 SMKs, namely SMKN 2
Padang, SMKN 9 Padang, SMKN 1 Bukittinggi, SMKN 2 Payakumbuh, and SMKN 1 Solok. The first
hypothesis is to prove the existence of organizational behavior changes by implementing the QMS ISO. The
second hypothesis is to determine the influence of behavior toward the work motivation and school
performance through path-analysis. The result of the research shows (1) the presence of significant changes
in organizational behavior, (2) there is a significant direct influence of organizational behavior on work
motivation and school performance. It means that the implementation of QMS ISO has been able to build a
work culture of the organization effectively in the effort of continuous quality improvement, and behavior
changes directly influence the work motivation and school performance.

Downloads

Published

2016-07-18

How to Cite

Muhammad Giatman. (2016). BUILDING SCHOOL ORGANIZATIONAL WORK CULTURE THROUGH THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ISO 9001: 2008. GEOMATE Journal, 12(30), 132–139. Retrieved from https://geomatejournal.com/geomate/article/view/1247