GAP COMPETENCY ANALYSIS FOR EMPLOYEE OF ANIMAL FEED WAREHOUSE DEPARTMENT

Abstract

PT Japfa Comfeed Indonesia Tbk is second with 24% market share. In order for Japfa to seize market share in the first position, the management realized the need for competent human resources. By knowing the employee competency gaps in the Livestock Warehouse Department, the company can design a program to improve the quality of human resources for the achievement of better quality objectives. The purpose of this research is to analyze the gap competency, find alternative solutions, and give the recommendation to upgrade competency of the employee. The data collected used Likert Scale, processed test data validation using Product Moment Pearson correlation technique formula and analyze by gap analysis and importance-performance analysis (IPA) matrix. The value of the competency gap is obtained by fulfilling the importance level and capability level. Opinions used are opinions by managers and employees. The highest negative importance gap for core competence is the ability to anticipate, identify and solve the problem, while field competence is mastering the way the computer operate. The highest negative capability gap value for core competence is the ability to reach the target for permanent employees and ability to work with high spirits for outsourced employees, while for field competence is mastering how to operate computer permanent employees and master the system of implementation of the seal of vehicle loading in accordance with work instructions for employees outsourcing.