THE DEVELOPMENT OF A MOBILE MAP APPLICATION FOR PARK AND RIDE USERS

Authors

  • Garavig Tanaksaranond

Keywords:

Map, mobile, User experience, User-centered design

Abstract

User-centered design (UCD) has long been employed to enhance various map-based
applications and GIS tools to ensure effective user interfaces. However, existing UCD guidelines cannot cover
all relevant aspects, so the design process is becoming difficult; for example, a button should be located on the
first page or not. This article presents the development of a mobile map application for park and rides users
with user-centered design combined with the user experience. A brainstorming session was conducted
gathering mobile application designers, programmer and commuters to generate ideas as to how people would
use the application and how they would feel when using the application or user experience. All user experience
findings were recorded with user journey. Several important aspects, such as a sequence of users’ activities
and information needed, were identified when user experience was considered during the design process.
Additional features (e.g. reward points) were added at an appropriate place to enhance user engagement. The
user journey helped me better organize functions, information, and the sequence of the mobile application.

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Published

2018-03-05

How to Cite

Garavig Tanaksaranond. (2018). THE DEVELOPMENT OF A MOBILE MAP APPLICATION FOR PARK AND RIDE USERS. GEOMATE Journal, 15(49), 143–149. Retrieved from https://geomatejournal.com/geomate/article/view/970