ENGINEERING-ERGONOMICS VERSUS SOCIO-ECONOMICS: A CASE STUDY OF THE TOLL ROAD BALI MANDARA INDONESIA

Abstract

This study was conducted to determine why ergonomics is very difficult to implement in
developing countries like Indonesia. Achieving a better life is a central goal of ergonomics. With this in mind,
ergonomics has been well implemented in developed countries. Unfortunately the same is not necessarily
true in developing countries such as Indonesia. Referring to Maslow’s Hierarchy of Needs, most people find
themselves still in the section on physiological needs of human survival. Security and comfort are often
ignored in order to meet the basic needs. Such conditions can be encountered on Jalan Bypass Ngurah Rai,
Bali - Indonesia. This research showed that the majority of people prefer to go through congestion streets in
order to ensure their basic needs can be satisfied, although there is a Toll Road Bali Mandara (TRBM)
designed which considers engineering ergonomic and provides a security, comfort, and productive trip.
According to population growth and an increase in the number of vehicles, traffic congestion levels are also
higher. As a result, the number of accidents has also increased. Previous research showed that the highest
accident rates in Denpasar occurred at Jalan Bypass Ngurah Rai. The highest type of vehicles involved in the
accidents was a motorcycle. This proves that an ergonomic toll road design, which provides safe and
convenient traffic and infrastructure, has not been able to attract people to use it because of socio-economic
(monetary) constraints.